Receptionist
No more missed calls. No more forgotten follow-ups. The Receptionist answers your business line day and night, understands what each caller needs, puts them through to the right person and turns every conversation into concrete actions: an appointment booked, a task created.
It takes minutes to set up from your OVHcloud Console, with no technical skills required. The restricted beta opens on 19 November 2026.
- Status
- Coming soon
- Categories
- Web & Telecom, AI & Data
- Access
- Early access
- Release date
Every call answered
Day and night, even when every line is busy. No caller ends up on hold or in voicemail.
Your team stays focused
Simple calls are handled from start to finish by the Receptionist. Meanwhile, your team gets on with the work that really needs them.
A natural conversation
Callers explain what they need in their own words. No more "press 1 for sales, press 2 for support".
The right person, first time
The Receptionist understands each request and routes the call to the right line or team, or hands over to a person when you decide it should.
Calls become actions
Appointments and tasks are created from the conversation itself. Nothing is forgotten once you hang up.
Works with your tools
Appointments and tasks are created directly in the tools your team already uses. No new software to adopt.
No tech skills needed
You describe your business and your rules in plain language. The Receptionist does the rest.
From a phone call to a job done
Every call ends with something to do: call a customer back, book a visit, send a quote. That is where things usually slip through the cracks.
The Receptionist closes the loop. While it talks with your caller, it collects the details that matter and creates the follow-up for you:
- an appointment in your calendar,
- a task assigned to the right person.
Emails to your team or to the caller are coming soon.
You hang up, the next step is already in place.
Plugged into the tools you already use
The Receptionist does not replace your software: it connects to it.
Your team works in Salesforce, Zendesk, Outlook or another tool? Appointments and tasks are created directly there, where your team will see them. Each action is linked to your tools through an API, a webhook or an MCP server, configured once in your OVHcloud Console.
No copy-pasting, no double entry, no new tool to learn.
Set up in minutes
- Describe your business: your teams, who handles what, and the information callers usually ask for.
- Connect your tools: choose which appointments and tasks to create, and in which of your tools.
- Activate it on the line of your choice from your OVHcloud Console.
- Let it answer, then review your calls in the OVHcloud Console and refine your rules as you go.
No code, no technical setup: if you can explain your business to a new colleague, you can configure the Receptionist.
Questions, answered.
The beta opens in two phases.
- Restricted beta, from 19 November 2026: by invitation only, at the OVHcloud Summit or through direct contact with our teams.
- Extended beta, from January 2027: activate the Receptionist directly from your OVHcloud Console. Places go to the first customers who activate it.
Eligibility criteria will be published soon.
Yes, as soon as you set up a transfer to a person in your configuration. You decide when, and to whom, calls are handed over.
The Receptionist is free during the beta, with limited usage:
- one phone number provided free of charge,
- one number per OVHcloud account,
- one simultaneous call per account,
- up to 40 calls per month.
Once the 40 calls are reached, incoming calls must be forwarded to another number of your choice, so you never lose a call.
We reserve the right to suspend the service in case of abusive use.
Plans, prices and what each plan includes will be announced in early 2027.
In France, for now.
Your feedback shapes what we build next. Share your comments, ideas and issues on our public roadmap on GitHub, or write to our mailing list at receptionist-ia@ml.ovh.net. Thank you for helping us improve the Receptionist.
Shape what ships next.
Join the User Experience Program to test upcoming products, get early alpha and beta access, and put your fingerprints on the roadmap.